At Broadview Networks protecting your account's security is our top priority. Recently, Broadview Networks customers have reported suspicious-looking emails and fake websites. These emails are not from Broadview Networks and responding to them may put your account at risk. Please protect your account by paying close attention to the emails you receive and the websites you visit.

Please use the following tips to avoid problems with your account:
  • Email Attachments: Broadview emails will never ask you to download an attachment or a software program. Attachments contained in fraudulent emails often contain viruses that may harm your computer. Broadview Networks will never send you an updated password via e-mail.
     
  • Request for Personal Information: Broadview will never ask  for personal information in a e-mail. Often, fraudulent emails will request details such as your full name, account password, credit card number, bank account, PIN number, Social Security Number, or mother's maiden name.
If you think that you have received a fraudulent email (or fake website), please forward the email (or URL address) to abuse@broadviewnet.net and then delete the email from your mailbox. Never click any links or attachments in a suspicious email.